This Privacy Policy explains how
Vetri AI Coach ("we", "us", "our"),
operated by Vetri IT Systems, collects,
uses, and protects your information when you use our platform.
Information We Collect:
We collect account details such as your name, email address,
phone number, and securely stored password.
We may collect profile information including your target
course, job role, experience level, and profile photo
if provided.
We collect usage data such as mock interview questions
attempted, answers submitted, scores, feedback, and
reports generated.
Payment records may include transaction ID, payment amount,
course purchased, and payment status. Actual card or UPI
details are handled directly by Razorpay and are not stored
by us.
How We Use Your Information:
We use your information to provide and personalize mock
interview practice, feedback, scores, and performance reports.
Your information may be used to generate and email payment
invoices, receipts, and promotional coupon codes where applicable.
We may use your information to communicate important account,
billing, security, and service-related updates.
We may use usage information to improve our AI features,
platform functionality, and course content.
We may process certain information to detect and prevent
fraud, misuse, unauthorized access, or abuse of promotional offers.
AI Processing:
Your interview answers may be processed by third-party
AI providers such as Groq to generate interview questions,
scores, feedback, and reports.
AI-processed information is used to provide your practice
experience and is not used to train third-party models
without appropriate anonymization.
Sharing of Information:
We do not sell or rent your personal information to third parties.
We may share necessary payment-related information with
Razorpay for securely processing transactions.
We may share required information with AI service providers
to generate interview questions, evaluations, feedback,
and reports.
If you registered through a training institute, limited
course progress and performance summaries may be shared
with that institute.
Information may be disclosed to government authorities or
legal agencies when required by applicable law.
Data Retention:
We retain your account and interview-related information
while your account remains active or as required for
legal, tax, accounting, and business purposes.
Your Rights:
You may request access to, correction of, or deletion of
your personal information by contacting us.
You may also request a copy of the personal information
that we hold about you, subject to applicable laws.
Data Security:
We use reasonable security measures, including encrypted
passwords and HTTPS, to help protect your information
against unauthorized access or misuse.
Although we take appropriate security measures, no method
of transmission or storage over the internet can be
guaranteed to be completely secure.
Cookies:
We use session cookies to keep you logged in and to
remember your theme preferences such as light or dark mode.
We do not use cookies for third-party advertising.
Changes to This Policy:
We may update or modify this Privacy Policy periodically
to reflect changes in our services, technology, or legal
requirements.
Material changes may be communicated through email or
through a notice displayed on the Platform.